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jaro ber
jaro ber
Participant
August 13, 2023
Question

LR 6.14 migration to Win 10 failed

  • August 13, 2023
  • 3 replies
  • 547 views

Originally I had purchased a LR5 version. Then updated to 6.14 and used it for years. Now upgraded my computer to Win 10. Got the Lightroom 6 LS11.exe and try to install.

Get the message my serial number was blocked.

 

Thanks a lot for your support

Jaro

 

    This topic has been closed for replies.

    3 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    August 13, 2023

    please don't post duplicate messages

    jaro ber
    jaro berAuthor
    Participant
    August 13, 2023

    Ich hatte vor Jahren eine LR5-Version gekauft, auf 6.14 aktualisiert und tausende Fotos editiert. Jetzt den PC mit Win 10 neu aufgesetzt.

    Lightroom 6 LS11.exe lässt sich nicht installieren: "Die eingegebene Seriennummer wurde gesperrt".

     

    Bitte, wer kann mir helfen? Vielen Dank,

    Jaro

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      August 13, 2023

      where did you purchase lr 6?

       

      =====================================

      in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

      p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.



      <"moved from enterprise&teams">
      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      August 13, 2023

      where'd you purchase your lr 6 from?

       

      in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

      p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.



      <"moved from enterprise&teams">
      jaro ber
      jaro berAuthor
      Participant
      August 13, 2023

      Thank you so much.

      I have bought a LR5 license first, from a user who had deactivated / returned it to Adobe. Have it registered there with its license key, of course.

      Updated it many years ago to 6.14.

      I was able to re-install it several times under Win 7 without any problem and have edited more than 5000 images by now. Don´t want to lose that.

      Regards,

      Jaro

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      August 21, 2023

      Thank you for removing my LR serial number. I´ve never posted it, neither here nor elsewhere. So that´s definitely not the reason for the blocking of my serial number.

      I am sorry to say that the link https://helpx.adobe.com/x-productkb/global/invalid-revoked-serial-numbers.html ends up by an offer to purchase an abo version, in German named "Foto-Abo" for Lr plus Ps.

      I had purchased the Lr lifetime license, and I am very much used to its settings.

      I do appreciate your help!

       

      Regards,

      Jaro


      @jaro ber 

       

      where did you purchase lr6?

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