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LR 6 desktop version, I purchase full license, but serial number I received is not accepted when try to install the program.

New Here ,
May 12, 2015 May 12, 2015

LR 6 desktop version, I purchase full license, but serial number I received is not accepted when try to install the program

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New Here ,
May 12, 2015 May 12, 2015

https://helpx.adobe.com/contact.html?step=LTRM_downloading-installing-setting-up_licensing-activatio...

Contact to customer care

click on still need help then choose the Chat Option

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Adobe Employee ,
May 13, 2015 May 13, 2015

Hi Ezio, can you let us know which error message you receive when entering the serial number?

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May 14, 2015 May 14, 2015
LATEST

If you ran a trial of Lightroom CC before purchasing LR6, then you can to serialize Lightroom CC trial and activate it  as Lightroom 6, please see the following link. https://helpx.adobe.com/lightroom/kb/serialize-lightroom-cc-trial-to-activate-as-lightroom -6.html

Pattie

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