• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
11

Mac Migration Assistant and Creative Cloud

Explorer ,
Sep 08, 2023 Sep 08, 2023

Copy link to clipboard

Copied

I'm about to move from a M1 Mac Studio to a M2 Mac Studio and was thinking about using the migration assitant. However, I've heard a lot of things about Ceative Cloud Apps not transfering properly and having to reinstall. Is this true? What would route would you suggest, clean install or migration assistant?

TOPICS
Activation , Creative Cloud , Installation

Views

1.2K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 08, 2023 Sep 08, 2023

Copy link to clipboard

Copied

I've used it in the past to move things over. Worst case you would just have to re-install. But I would say it's worth a shot.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 08, 2023 Sep 08, 2023

Copy link to clipboard

Copied

Clean install definitely.

 

The migration assistant does not work for Adobe products. We see countless cries for help in these forums which have their genesis in the migration assistant.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 08, 2023 Sep 08, 2023

Copy link to clipboard

Copied

My understanding (based on reading many messages) is that an Adobe install places a hidden registration file on a computer's drive... and the migration assistant does not 'see' that hidden file, so the programs do not work properly after being migrated

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 08, 2023 Sep 08, 2023

Copy link to clipboard

Copied

i too strongly recommend not using migration assistant with adobe apps/services.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 09, 2023 Sep 09, 2023

Copy link to clipboard

Copied

Even if the Migration Assistant works initially, you could face issues that will only become apparent later on and may require a clean installation to fix.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Sep 20, 2023 Sep 20, 2023

Copy link to clipboard

Copied

Hi All, I'm about to do the same. I intend on using Migration Assistant to make sure all my data other than Adobe comes across. Obviously this won't work for my Adobe Apps, so is the suggestion to uninstall Adobe from from my old Mac first, or is there some other way I can select it to not transfer during the process? Sorry if this is a silly question, I just can't remeber what I did last time!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 20, 2023 Sep 20, 2023

Copy link to clipboard

Copied

You may sign out of your Cloud account and remove the programs

-https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html to remove programs

 

You need to ask how to use migration assistant in a Mac forum

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Sep 20, 2023 Sep 20, 2023

Copy link to clipboard

Copied

Thanks John,

That's perfect, exctly what I needed to know - not too worried about the Mac end of things, just the Adobe stuff.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 20, 2023 Sep 20, 2023

Copy link to clipboard

Copied

uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer and then use migration assistant.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Sep 21, 2023 Sep 21, 2023

Copy link to clipboard

Copied

Thanks, what a nuisance. But I have done Migration Assistant before without taking these steps, and that’s worse.

 

[personal information removed by moderator]

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 21, 2023 Sep 21, 2023

Copy link to clipboard

Copied

LATEST

@aworthycause 

 

i could not agree more with both of your points.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines