Mac OS Catalina Illustrator problem.

[Michael3500645176iv]

I upgraded to Catalina from Mojave and encountered a problem. I have a Adobe account through my school as a teacher, and use Photoshop, etc. I currently have Photoshop 2021, and wanted to download  Illustrator. all of my choices are not compatable, so I decided to search for Illustrator 2021, and could not find it? Could someone help me find the link for download Illustrator 2021?

[John T Smith]

Adobe now offers the current and ONE older version via the online program manager
You must ask chat support for a link if you need to have any version 2020 programs
Go here for SOME older links https://prodesigntools.com/adobe-direct-download-links.html
Prodesigntools is an official Adobe partner, and the links go to Adobe, not a 3rd party site

IF/When you do have a download, be sure to copy it to AT LEAST one external device
you should ALWAYS keep a copy (or two!) on an external device
since Adobe DOES SOMETIMES REMOVE OLD VERSIONS FROM THE SERVER
a usb flash drive or external hard drive, or write to a CD or DVD

[kglad · Accepted solution]

1. you can install the latest and 1 version prior versions using the cc desktop app. you must have a subscription because previous versions are not available with trials. other versions are revealed after clicking file preferences>apps>tick show older apps (at panel bottom).

2. for versions cc 2019 and older, use prodesigntools.com*.

3. for versions newer than cc 2019 but older than one previous version, contact adobe support for links**.

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* most (but not all) adobe download links are available from prodesigntools.com. https://prodesigntools.com/adobe-direct-download-links.html

follow the directions (esp, step 1)

save the install file. it may not remain online.

thank jim @ prodesigntools.com
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** this support is currently not available. ie, there's a significant gap (between 2019 and last year) in the available previous versions.

opposition to this decision (to limit available previous versions) has been conveyed to adobe officials who are therefore aware of the problems caused by this policy. however, unless/until changes are made, nothing can be done to legally access these files.

[Michael3500645176iv]

Thanks to both of you. I'll give it a try and report back.

[kglad]

yes, keep us updated.

[Michael3500645176iv]

It worked, downloaded the legacy version for the site you suggested and it's working perfectly. Can't thank you enough!

[kglad]

great to hear that!  (and thank you for the update.)