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MAC OS X 10.9.5 High Sierra and compatability with Indesign 2017

New Here ,
Apr 25, 2018 Apr 25, 2018

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Hello,

Why can't I down load Indesign 2017 on me Mac OS 10.9.5 High Sierra system?

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correct answers 1 Correct answer

Community Expert , Apr 25, 2018 Apr 25, 2018

See where is says Software, it says OS X 10.9.5 which is Mavericks and that's why you can't get InDesign to install.

(sorry before i said it was Yosemite, when i meant to say it was Mavericks)

High Sierra would be 10.13.4.

You should be able to update to High Sierra.

macOS - How to Upgrade - Apple

sw.png

Don't know why in your screenshot it says installed.

Did you at one time try to install High Sierra?

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Community Expert ,
Apr 25, 2018 Apr 25, 2018

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You must have mac os x Yosemite, which is 10.9.5.

InDesign system requirements

You need to upgrade your mac to a later macOS like El Capitan or High Sierra in order to use InDesign 2017 or newer.

macOS - How to Upgrade - Apple

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New Here ,
Apr 25, 2018 Apr 25, 2018

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I have attached a screenshot of my system below.

Computer tells me system is updated.

PENNY

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Community Expert ,
Apr 25, 2018 Apr 25, 2018

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There is no attachment.

Please see here:

FAQ: How do I capture and post a screen shot or video?

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New Here ,
Apr 25, 2018 Apr 25, 2018

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Screen Shot 2018-04-25 at 22.47.05.png

Here is the screen shot

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Community Expert ,
Apr 25, 2018 Apr 25, 2018

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Click on your desktop and go to Apple>About This Mac.

What does it say there?

abtm.png

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New Here ,
Apr 25, 2018 Apr 25, 2018

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Screen Shot 2018-04-26 at 0.36.37.png

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Community Expert ,
Apr 25, 2018 Apr 25, 2018

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See where is says Software, it says OS X 10.9.5 which is Mavericks and that's why you can't get InDesign to install.

(sorry before i said it was Yosemite, when i meant to say it was Mavericks)

High Sierra would be 10.13.4.

You should be able to update to High Sierra.

macOS - How to Upgrade - Apple

sw.png

Don't know why in your screenshot it says installed.

Did you at one time try to install High Sierra?

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New Here ,
Apr 25, 2018 Apr 25, 2018

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Weird that is says its High Sierra but good to know I will sort it out with Apple support.

Thank you.

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