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Participant
July 4, 2018
Question

Mac OS X adobe_licensing_helper in Launchpad

  • July 4, 2018
  • 8 replies
  • 19511 views

Good afternoon!

Using Adobe products on Mac (Mac OS X 10.13.5) for a while and only now weird icon with title "adobe_licensing_helper" appeared in Launchpad.

It is clear by it's name, what this is doing (actually, nothing when clicking on it), but how can I get rid of it?

Thank you!

This topic has been closed for replies.

8 replies

Participant
October 22, 2019

Open Finder -> Utilities -> move all folders related to Adobe to Trash

 
Participant
November 14, 2023

thank you so much!

arthurdapaz
Participant
May 1, 2019

The commands bellow will remove all these shortcuts from Launchpad:

  1. AAMLauncherUtil
  2. AAM Registration Notifier
  3. adobe_licensing_helper
  4. AASIapp
  5. adobe_lichelper
  6. AdobeIPCBroker

1. Open terminal and run those lines:

# find launchpad database file and clean it up

sudo sqlite3 $(sudo echo /private/var/folders/*/*/*/com.apple.dock.launchpad/db/db) "delete from apps where title like 'AAM%' or title like 'AASI%' or title like '%IPCBroker' or title like '%adobe_%helper%';"

# restart dock/launchpad

killall Dock

0. Pay close attention to the SQL query you are writing to make sure that aren't going to remove important shortcuts. If you want to check what shortcuts will be removed, than you just do a SELECT title instead of DELETE, example bellow:

sudo sqlite3 $(sudo echo /private/var/folders/*/*/*/com.apple.dock.launchpad/db/db)

select title from apps where title like 'AAM%' or title like 'AASI%' or title like '%IPCBroker' or title like '%adobe_%helper%';

[ctrl+c multiple times to exit sqlite3 client]

This should print something like:

194|AAMLauncherUtil|adobe.AAMLauncherUtil|||576254384.0|book?

198|AAM Registration Notifier|com.adobe.AAMRegistrationNotifier|||576519549.0|book?

206|adobe_licensing_helper|com.adobe.ngl.p7helper|||576254387.0|book?

207|AASIapp|com.adobe.AASIapp|||576254387.0|book?

208|adobe_lichelper|com.adobe.adobe_lichelper|||576254387.0|book?

211|AdobeIPCBroker|com.adobe.AdobeIPCBroker|||576254388.0|book?

If everything listed is what you wanna remove, just go ahead!

Participant
February 6, 2019

Same issue here, how do we remove this?

frances_cdeb
Participant
December 1, 2018

Can someone from Adobe reply?  I have the same issue

Fernando Picoral
Participant
September 6, 2018

Open terminal;

Put the command below:

sqlite3 $(sudo find /private/var/folders -name com.apple.dock.launchpad)/db/db "DELETE FROM apps WHERE title='adobe_licensing_helper;" && killall Dock

Hit enter

Put your password

Done!

This command is working in the latest High Sierra and it does not remove the app, only remove it from the Launch Pad. You can do that to any app, just change the name to the app that you want to remove name (case sensitive and use underlines if it has spaces)

Livadas
Participant
November 1, 2018

High Sierra 10.3.6
Tried your terminal command (with sudo) but it didn't work. Maybe it was using these services?

find: /private/var/folders/m1/_5w44lh576s_vm85wd0_lg3r0000gn/0/SafariFamily: Operation not permitted

find: /private/var/folders/m1/_5w44lh576s_vm85wd0_lg3r0000gn/0/com.apple.LaunchServices.dv: Operation not permitted

find: /private/var/folders/m1/_5w44lh576s_vm85wd0_lg3r0000gn/0/com.apple.nsurlsessiond: Operation not permitted

find: /private/var/folders/m1/_5w44lh576s_vm85wd0_lg3r0000gn/0/com.apple.routined: Operation not permitted

find: /private/var/folders/zz/zyxvpxvq6csfxvn_n00000y800007k/0/com.apple.nsurlsessiond: Operation not permitted

Error: unrecognized token: "'adobe_licensing_helper;"

I'm going to make a "Land of Misfit Apps" folder on launchpad and organize this abomination into it.

Participant
November 1, 2018

should be this:

sqlite3 $(sudo find /private/var/folders -name com.apple.dock.launchpad)/db/db "DELETE FROM apps WHERE title='adobe_licensing_helper'" && killall Dock

Participant
July 20, 2018

search"Adobe license helper" in your disk ,then delete the related data

ajdagostino
Participant
July 5, 2018

Having the same issue. For me, the icon appeared yesterday after updating Creative Cloud. I haven't done anything else related to Adobe products in at least a week or two so it must be the update.

whoiscadenyoung
Participant
July 10, 2018

Woah guys. Me too. I did that big update and then now I have this ugly icon stuck in my Launchpad. I can't find out how to delete it...

kglad
Community Expert
Community Expert
July 4, 2018

that doesn't look like an adobe file. 

the only references i see (using google) are from iboostup.com.  have you knowingly used that website?