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macOS Monterey 12.01 CC App wont show or download.

New Here ,
Oct 28, 2021 Oct 28, 2021

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Hi,

I just signed up for Adobe Photoshop and wanted to download the desctop app on my MacBook.

After downloading the desctop app Photoshop and XD is not even shown on the APP.

I have to personally go to the CC website download PS and XD and it appears " XD is not yet available for your device."

Any ideas what is going wrong?

I am using a MacBook Pro with macOS Monterey (12.01) installed.

 

Thanks for any advice.

TOPICS
CC FAQ, Creative Cloud, Installation, New user

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Adobe Community Professional ,
Oct 28, 2021 Oct 28, 2021

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adobe hasn't ironed out all the issues with os 12+.  Known issues and solutions | macOS 12 Monterey (adobe.com)

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New Here ,
Oct 29, 2021 Oct 29, 2021

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I have a high-spec MacBook Pro that I still run on the last upgrade to iOS11 - Big Sur and an iMac that I upgraded to iOS12 - Monterey. The Macbook downloaded and updated my plan with the latest versions including LrC 11.0 but the iMac won't do that and seems not to recognose there is an upgrade. Although it will be a right opain, I may have to revert the iMac to Big Sur to try and get the upgrade to LrC - the one I am particularly interested in.

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LEGEND ,
Oct 29, 2021 Oct 29, 2021

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The smart money is on always waiting for those exciting new system upgrades. Minimum 3 months. Let other people feel the pain of the "bleeding edge".

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New Here ,
Oct 29, 2021 Oct 29, 2021

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I am having this same issue. The main 4 apps I use are Photoshop, Illustrator, Premiere and After Effects but now Photoshop is the only one that has disappeared from the ACC App Library. Eveytime I try to download from online I get the "Photoshop is not yet available for your device". I have done everything I could think of to fix but nothing has worked.

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Adobe Community Professional ,
Oct 29, 2021 Oct 29, 2021

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LATEST

Revert to Big Sur.  Monterey is too new.

Known issues and solutions | macOS 12 Monterey (adobe.com)

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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