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Master Collection installation files lost after macbook setup

Guest
Mar 07, 2016 Mar 07, 2016

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Before the setup of my macbook I used the Master Collection, licensed by the university I was studying some years ago. Now I wanted to install the Master Collection again, but realized, that I forgot to copy all the instaallation files - I just have the programm files. So what can I do now to get the programs running?

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correct answers 1 Correct answer

Community Expert , Mar 07, 2016 Mar 07, 2016

You install exactly the same way you did the 1st time... put your disc in the drive and enter your serial number when asked

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Download & Install instructions https://forums.adobe.com/thread/2003339 may help

-includes a way to go to a page to download Adobe programs if you don't have a disc or drive

-Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

-you will need to enter your original serial number d

...

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Community Expert ,
Mar 07, 2016 Mar 07, 2016

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You install exactly the same way you did the 1st time... put your disc in the drive and enter your serial number when asked

.

Download & Install instructions https://forums.adobe.com/thread/2003339 may help

-includes a way to go to a page to download Adobe programs if you don't have a disc or drive

-Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

-you will need to enter your original serial number during install for non-Cloud programs

-or kglad links in reply #1 here https://forums.adobe.com/thread/2081216 may help

Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

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Guest
Mar 07, 2016 Mar 07, 2016

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Thank you so much - indeed quite simple...

But one question is left - when I open InDesign for example it asks me to enter my adobe ID and the passwort. If I do it like here it says, that the passwort is not correct (not more than 12 signs) - why does it work here and not at the program? Is it, why I am not the owner of the licence, but just one user?

Now I can skip the registration with an Adobe ID, but will this always work when opening the programs some times later?

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