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Participant
November 20, 2018
Question

Media Encoder CC 2018 - Not Launching

  • November 20, 2018
  • 1 reply
  • 2226 views

Hi,

My media encoder cc 2018 will not launch.

I have tried deleting the contents of the below folder as this seems to be a popular solution for some people.

I have also tried deleting X19zbGNfZmv... file on its own.

I have also uninstalled and reinstalled 2017 & 2018 versions of Media Encoder but it still will not open.

I export from After Effects cc 2019 and do not have Premiere Pro installed. (I mention this as some peoples solution to the problem refers to Premiere Pro)

I really need this to work so any help would be amazing!

Thanks.

Tom

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
November 20, 2018

reset your preferences - Media Encoder Help | Set preferences

RealM4thiasYT
Participant
September 13, 2019
how do i do that if it does not luanch?