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Memory leak with Creative Cloud Desktop, InDesign and now Acrobat Reader

New Here ,
Nov 25, 2021 Nov 25, 2021

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Following memory leak in Creative Cloud Desktop, which now also concerns InDesign and Acrobat Reader, is still not solved :

Solved: High memory usage by creative cloud desktop - Adobe Support Community - 11167890

 

The solution posted by Dany67 is just a temporary fix, which simply disable the Proxy "Automatically detect settings" under Windows :

Capture.PNG

 

After enabling the Proxy "Automatically detect settings", the memory leak occurs again when starting the program : the leak will first using all memory, then swaping and filling the disk, finally the program and/or computer will crash.

The problem can easily and always be reproduced !

 

For information, Creative Cloud Desktop was the first were we identified it.
Then it was Avast, which is today solved :
RAM usage problem after upgra NEW Avast Version 20.7.2425


Meantime, InDesign is also concerned and not fixed.
The latest 64 bits version of Adobe Reader (october/november) is now also concerned !
On the other hand, Google Drive Desktop has a very similar problem.

 

Can you please try to find and solve the problem ?
Can you also contact Avast for helping ?

As the problem could comes from a third party library / framework, and concerns more and more peoples, it would be necessary to inform Microsoft or Google.

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Adobe Community Professional ,
Nov 26, 2021 Nov 26, 2021

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these are user-to-user forums.  if you want to make a suggestion to adobe, https://www.adobe.com/products/wishform.html

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New Here ,
9 hours ago 9 hours ago

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Thank you for the information !

I sent them the problem, but I did not receive an answer until now.

Wait and see ...

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