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A
Andy Wilson 23
Participant
August 27, 2020
Answered

Merge Accounts

  • August 27, 2020
  • 1 reply
  • 1109 views

I have ended up with two abobe accounts, one contains my plan, the other has an extension I bought. I want to merge them.

 

I have been on the Adobe site now for 25 minutes trying to find an email address or some direct form of contact where I can request this, but nothing appears. 

 

 

Can anyone give me a clue as to how I can actually speak to Adobe?

Correct answer Manan Joshi

Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

1 reply

M
Community Expert
Manan JoshiCommunity ExpertCorrect answer
Community Expert
August 27, 2020

Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan
    A
    Andy Wilson 23Author
    Participant
    August 27, 2020

    many thanks for this, Manan - I turned on scripts for the page and the chat pop-up appeared.

     

     

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