minuscule title bar and fonts on the master collection program

[robertb70256305]

After downloading the software online, the master suite collection came with tiny fonts on all programs, how could this possibly happened and how can I solve this problem so I can use the programs normally, it is impossible to work with the programs forcing my vision.

thanks

Malena.

[John T Smith]

Exactly which version of the software, and what is your computer and operating system?

If CS6 or earlier, and you have a computer with a "high resolution" display, there is no solution since CS6 is no longer updated

[robertb70256305]

It is a new system by toshiba with windows 10 (OS)

[John T Smith]

You are part way there with answers, still needing "Exactly which version of the software" - Do you have CS6 or earlier?

Also "If CS6 or earlier, and you have a computer with a "high resolution" display" - what is your display resolution?

[robertb70256305]

It is the CS6 Master suite, I don't know the resolution of my computer, just two of the programs are working with normal resolution and I dont know how to change the screen resolution on my computer to make these program work

[robertb70256305]

why some of the programs are minuscule and other programs are normal????

[robertb70256305]

the screen resolution is 3840 X 2160

[John T Smith]

Not going to work, and there is no update since CS6 is 4 years old

[robertb70256305]

Can you explain why some of the programs works normally and others are minuscule on the screen? I just bought this program from kingssoftware for over $1000,00. and I see that I will have to return this program since I did not know I was going to face this problem

[John T Smith]

I do not have a monitor with that resolution, so the only thing I can say with certainty is that CS6 is 4 years old and is no longer being updated for new operating systems OR hardware

I also do not know why "X" works and "Y" does not work

[robertb70256305]

I bought CS6 and installed it from a link via internet, do you think if I try downloading it from the  link again could help??

[John T Smith]

No matter how you install, CS6 will STILL be 4 years old