• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Missing Adobe Illustrator app

Community Beginner ,
Jul 31, 2013 Jul 31, 2013

Copy link to clipboard

Copied

Somehow, my Adobe Illustrator app disappeared out of the application folder (my fault, I'm sure).  I was able to uninstall it and I assumed I'd be able to re-install it from the Application Manager, but it no longer appears there on the list.  I'm not sure what to next.

I'm on Creative Cloud for CS6.


Thanks

Views

1.2K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jul 31, 2013 Jul 31, 2013

Hi Turk,

Please follow the mentioned link: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html and follow the troubleshooting steps performed. Before installing again please look for default install location in CC desktop. Please find the attached screenshot:

Regards,

Romit Sinha

Votes

Translate

Translate
Adobe Employee ,
Jul 31, 2013 Jul 31, 2013

Copy link to clipboard

Copied

Hi Turk_ve,

Does the Application manager show Illustrator as 'up to date' or it doesnt even show illustrator at all?

Did you uninstall illustrator or simply dragged it to the trash?

Thanks

Kapil

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 31, 2013 Jul 31, 2013

Copy link to clipboard

Copied

Hi Kapil,

I did an official uninstall.  Illustrator is not appearing in the App Mgr at all. 

Before I uninstalled, but Illustrator was not in my app folder, the App Mgr said 'up to date'.

Thanks -Kurt

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 31, 2013 Jul 31, 2013

Copy link to clipboard

Copied

Maybe I should clarify that last statement.  When I saw that Illustrator was not in my app folder (or anywhere else according to a search), but before I did an uninstall, the App Mgr listed Illustrator as "up to date".

Thanks - Kurt

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 31, 2013 Jul 31, 2013

Copy link to clipboard

Copied

LATEST

Hi Turk,

Please follow the mentioned link: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html and follow the troubleshooting steps performed. Before installing again please look for default install location in CC desktop. Please find the attached screenshot:

Regards,

Romit Sinha

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines