MSVCP140.dll is missing when loading PS - Newbie - First time installing/using software

Question

Hi I'm getting the MSVCP140.dll missing and the advice seemes to be -

Reinstall the files by running the vcredist_x64.exe files from the following locations. Use Windows Explorer to navigate to the following locations on your computer.

Run the vcredist_x64.exe at the following locations resolve this issue:

\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\customhook\vcredist_x64.exe

\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSyncV1\customhook\vcredist_x64.exe

I'm really sorry but I have no idea what this means, can someone tell me what to do, I've just subscribed to PS & LB but I'm thinking of cancelling.

Anonymous · Accepted Answer

HiGo to this page and download and install vc_redist.x64.exehttps://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

RuskinF · Answer

Try these fixesInstall the MSVCP140.dll file.Reinstall the Microsoft Visual C ++ Redistributable package.Do a clean installation of the program.

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