Skip to main content
I
iankaw
Participant
October 6, 2019
Question

Multiple accounts on Creative Cloud

  • October 6, 2019
  • 2 replies
  • 270 views

 I have 2 paid accounts:

(1) Photography plan

(2) Adobe Standard DC

Each of the above is under different email, as (1) is personal and (2) is under Enterprise. 

How to fix this on a single machine?

This topic has been closed for replies.

2 replies

Tacafy大尉
Tacafy大尉
Legend
October 6, 2019

Good evening.

The basic idea is the same as Just Shoot Me,
If switching accounts is cumbersome, you can also ask customer support if you can't transfer the contract in (1) to (2).

https://helpx.adobe.com/support.html

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
October 6, 2019
Enterprise and Individual accounts are different animals. I might be wrong but I don't think you can combine them.
Nancy O'Shea— Product User & Community Expert
Tacafy大尉
Tacafy大尉
Legend
October 7, 2019

Since I had EnterpriseID at hand, I tried logging in to CCDA.
A screen like this appears(Windows7).

Even if it can be the same email address,
It seems to be necessary to switch between AdobeID and EnterPriseID.
In any case, it may be easier than re-entering your AdobeID.

Just Shoot Me
Just Shoot Me
Legend
October 6, 2019

As far as I know you can't have 2 different accounts on one computer. Other than signing out of one and signing in on the other.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices