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My whole Adobe is totally screwed up. 1. My computer got a virus or malware, and trashed all kinds of stuff including Photoshop files (I'm pretty sure it may have been drivers). 2. Photoshop wouldn't run and I thought I'd reinstall it, so I uninstalled it from my system. 3. I couldn't find my serial number (I've since found it) and so couldn't do an update...plus I had uninstalled it. 4. I ended up downloading Elements 12 Trial Version. It worked fine for the trial period and then it ran out. 5. I thought...I've already paid for Photoshop, so I'll do an update...and bought Elements 12 update. 6. Can't get the update or anything else to work now. What do I do?
Hi PostFallsBob,
I did check that you had purchased photoshop Elements 12 on October 2nd, 2013.
Regards,
Rajshree
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Hi PostFallsBob,
I did check that you had purchased photoshop Elements 12 on October 2nd, 2013.
Regards,
Rajshree