My Adobe Creative Cloud apps give me error 0xc000007b

[peterdimitrov]

So,I try to install an Adobe Creative Cloud application like Photoshop,Illustrator,Dreamweaver,Premiere Pro and Character Animator it was ok.But,when I open them up,I keep getting error 0xc000007b.Can somebody please help me to fix this?

[thatsmauri]

Hi peterdimitrov,

this error is showing when there are inconsistencies in the Microsoft Visual C++ Runtime Libraries.
Please follow this Guide from the Autodesk website on how to uninstall and reinstall them:
» How to remove and reinstall Microsoft Visual C++ Runtime Libraries | AutoCAD | Autodesk Knowledge Ne...

Let me know if this helps

Kind Regards,
Maurice

[peterdimitrov]

I did uninstall and reinstall Microsoft C++ Runtime Libraries,but it did not work.

[thatsmauri]

Ah, bummer...

Another reason why this error might show up: you are running a 32-bit Operating System (OS), but try to run a 64-bit software on it. While 64-bit can run both 32-bit and 64-bit based software just fine, it won't work the other way round: 32-bit can only run 32-bit. (I hope this was not too technical )

However, would you mind doing the following?
1. Uninstall all Adobe apps that you have currently installed on your PC.
2. Remove all Microsoft Visual C++ Runtime Libraries and restart your PC afterwards.
3. Install every Visual C++ Runtime Library again, like you did before, and restart your PC once again.

4. Now install an Adobe app of your choice and it should work.

I'm crossing fingers!

Kind Regards,
Maurice

[peterdimitrov]

I have a Windows 7 running on a 64-bit Operating System.

[peterdimitrov]

I tried that method,but still won't work.

[peterdimitrov]

Does anybody have a different solution for this?I tried everything but it didn't work.

[Govardhan.V]

Download below Zip file, extract it , you will get 2 .dll files . Copy it to C:>Program Files>Adobe Photoshop CC folder and then try to launch and check.

( Yes it says for Lightroom , but you can still try it for Photoshop CC )

https://helpx.adobe.com/lightroom/kb/lightroom-launch-error-0xc00007b/_jcr_content/main-pars/procedu...

Still same??

Make sure you have latest version Visual C++ Redistributable package like version 2013 or 2015. If not you need to download and install from Microsoft .

[peterdimitrov]

I tried the 2 dll files but still doesn't work.But,I do have the latest versions of Microsoft C++ Redistributable package,also Direct X and .NET but it still has the same error.

[peterdimitrov]

I got Windows 7 Updates but would it help me fix the error 0xc000007b?

[Govardhan.V · Accepted solution]

Yep , probably it might fix , you can go ahead and try it.

If you still get same issue let us know .

Do you have Visual C++ 2015 package?

You may also check with below link :

Visual C++ Runtime 2015 Update

[peterdimitrov]

What version do I need for DirectX and .NET Framework for Windows 7 SP1?

[Govardhan.V]

Hmm I recommend .Net framework 4.7 and Direct version 11.

[peterdimitrov]

I think the problem on mine is Microsoft Visual C++ 2015,because it saw that it said Setup Failed.

[peterdimitrov]

But,I did try Windows Updates but still doesn't work.

I think it was supposed to be doing with Microsoft Visual C++ 2015.

Besides,I was still happy using the CS6 version of the Adobe apps and I can do Creative Cloud apps on a new laptop.