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peterdimitrov
Participating Frequently
August 13, 2017
Answered

My Adobe Creative Cloud apps give me error 0xc000007b

  • August 13, 2017
  • 2 replies
  • 38074 views

So,I try to install an Adobe Creative Cloud application like Photoshop,Illustrator,Dreamweaver,Premiere Pro and Character Animator it was ok.But,when I open them up,I keep getting error 0xc000007b.Can somebody please help me to fix this?

This topic has been closed for replies.
Correct answer Govardhan.V

Yep , probably it might fix , you can go ahead and try it.

If you still get same issue let us know .

Do you have Visual C++ 2015 package?

You may also check with below link :

Visual C++ Runtime 2015 Update

2 replies

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peterdimitrovAuthor
Participating Frequently
August 19, 2017

I got Windows 7 Updates but would it help me fix the error 0xc000007b?

Govardhan.V
Govardhan.VCorrect answer
Participating Frequently
August 19, 2017

Yep , probably it might fix , you can go ahead and try it.

If you still get same issue let us know .

Do you have Visual C++ 2015 package?

You may also check with below link :

Visual C++ Runtime 2015 Update

P
peterdimitrovAuthor
Participating Frequently
August 24, 2017

What version do I need for DirectX and .NET Framework for Windows 7 SP1?

thatsmauri
Community Expert
thatsmauriCommunity Expert
Community Expert
August 13, 2017

Hi peterdimitrov,

this error is showing when there are inconsistencies in the Microsoft Visual C++ Runtime Libraries.
Please follow this Guide from the Autodesk website on how to uninstall and reinstall them:
» How to remove and reinstall Microsoft Visual C++ Runtime Libraries | AutoCAD | Autodesk Knowledge Network


Let me know if this helps

Kind Regards,
Maurice

P
peterdimitrovAuthor
Participating Frequently
August 13, 2017

I did uninstall and reinstall Microsoft C++ Runtime Libraries,but it did not work.

thatsmauri
Community Expert
thatsmauriCommunity Expert
Community Expert
August 13, 2017

Ah, bummer...

Another reason why this error might show up: you are running a 32-bit Operating System (OS), but try to run a 64-bit software on it. While 64-bit can run both 32-bit and 64-bit based software just fine, it won't work the other way round: 32-bit can only run 32-bit. (I hope this was not too technical )

However, would you mind doing the following?
1. Uninstall all Adobe apps that you have currently installed on your PC.
2. Remove all Microsoft Visual C++ Runtime Libraries and restart your PC afterwards.
3. Install every Visual C++ Runtime Library again, like you did before, and restart your PC once again.

4. Now install an Adobe app of your choice and it should work.


I'm crossing fingers!

Kind Regards,
Maurice

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