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dfdecker9277351
Participant
October 14, 2015
Answered

My CS6 photoshop won't open anymore!

  • October 14, 2015
  • 1 reply
  • 694 views

I purchased the adobe creative suite 6 in 2014.  About a mouth ago I was working in photoshop when each time I opened the program a pop up would  ask if I wanted to use the 30 trial.  This happened each time until finally I couldn't access my program unless I said yes.  30 later it stopped.  I tried to open my photoshop in my applications and I can't! Help!

    This topic has been closed for replies.
    Correct answer AkanchhaS8194121

    Hi,

    You might have downloaded trial version of latest Photoshop cc and started using that, which is now causing problem to activate the license version.

    you may please uninstall the existing version with the help of Use the Adobe Creative Cloud Cleaner Tool to solve installation problems

    and re-download the  Photoshop CS6 through  Download Creative Suite 6 applications

    *you should also have serial number to activate CS6 license.

    Let us know if this will help.

    Regards,

    Akanchha

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Legend
    October 14, 2015

    Hi,

    You might have downloaded trial version of latest Photoshop cc and started using that, which is now causing problem to activate the license version.

    you may please uninstall the existing version with the help of Use the Adobe Creative Cloud Cleaner Tool to solve installation problems

    and re-download the  Photoshop CS6 through  Download Creative Suite 6 applications

    *you should also have serial number to activate CS6 license.

    Let us know if this will help.

    Regards,

    Akanchha