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2

My icons have been replaced with a question mark ??

New Here ,
Jun 19, 2015 Jun 19, 2015

After I updated InDesign, PhotoShop, Illustrator and Muse. I now have a question mark in my menu bar instead of the icon, and I can only access the applications from Adobe Cloud. What should I do. Have a Macbook Pro

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Creative Cloud
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correct answers 1 Correct answer

LEGEND , Jun 19, 2015 Jun 19, 2015

If yes,

Remove the icon from Dock .

Right click on ? mark icon and Hover to Options then remove.

mac-keep-in-dock-2.png

Once you had removed,

For example :

Launch CC app like Photoshop .

Then Photoshop icon will appear, right click on it . , Hover over Options .

Then select Keep in Dock option .

18ixye3waud22jpg.jpg

It will Add Photoshop icon on Dock again .

Follow same steps for others

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LEGEND ,
Jun 19, 2015 Jun 19, 2015

May I know whether  you are referring to icons on Dock ?

Dos it look like this ?

dock.jpg

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LEGEND ,
Jun 19, 2015 Jun 19, 2015

If yes,

Remove the icon from Dock .

Right click on ? mark icon and Hover to Options then remove.

mac-keep-in-dock-2.png

Once you had removed,

For example :

Launch CC app like Photoshop .

Then Photoshop icon will appear, right click on it . , Hover over Options .

Then select Keep in Dock option .

18ixye3waud22jpg.jpg

It will Add Photoshop icon on Dock again .

Follow same steps for others

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New Here ,
Jun 19, 2015 Jun 19, 2015

Thank you for the help, it worked

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LEGEND ,
Jun 19, 2015 Jun 19, 2015
LATEST

Glad to hear that .

You are most welcome

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