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cindyc11447461
cindyc11447461
Participant
February 26, 2016
질문

My MacBook pro died and I need to deactivate Photoshop and put in on my new Imac.

  • February 26, 2016
  • 1 답변
  • 331 조회

My MacBook pro died and I need to deactivate Photoshop and put in on my new Imac.

    이 주제는 답변이 닫혔습니다.

    1 답변

    gener7
    Community Expert
    gener7Community Expert
    Community Expert
    February 26, 2016

    You get two activations. Just install on your new Mac. Any problems, Contact Customer Care by chat and they can reset the activations.

    And if you haven't done so yet, register your software.

    S
    scottm68762369
    Participant
    February 26, 2016

    I have the same issue with Lightroom. I have it registered but need to clean the hard drive in my Mac. How do I redownlaod without having to pay for it. I have the serial number

    gener7
    Community Expert
    gener7Community Expert
    Community Expert
    February 27, 2016

    If you have the serial number and it's registered under your name, you own it no worries.

    If you go into your account and look for your product. There's a right pointing triangle before it. Click on that and you will see your serial number and possibly a download link for that version of Lr.

    If not, what version of Lightroom do you own? I can look for a download link.

    Gene

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