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sierrac6802416
sierrac6802416
Participant
December 2, 2015
Answered

My plan expired and I updated to a free plan through the university but my programs will not open.

  • December 2, 2015
  • 1 reply
  • 343 views

I Currently get creative cloud free through the university I attend, but my programs will not open and I do not understand Why.

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1 reply

Anupriya Khare
Anupriya Khare
Participating Frequently
December 2, 2015

Could you please provide the screenshot of the error message while launching applications. This will help us a lot with resolution.

Regards,

Anupriya Khare

sierrac6802416
sierrac6802416Author
Participant
December 2, 2015

[Image modified to protect personal information. Please see Email signatures and personal information for more information. –mod]

Anupriya Khare
Anupriya KhareCorrect answer
Participating Frequently
December 2, 2015

Please refer Creative Cloud Help | "Renew your subscription" window appears when you launch a Creative Cloud application

Regards

Anupriya Khare

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