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my redeem code is expired before time

Explorer ,
Nov 08, 2019 Nov 08, 2019

Please help.

I received last december a redeem code of 1 year photoshop.  Today I placed the redeem code and it said that the code expired.  The terms and conditions state that this can be redeem in a year from the date the email received.

How can I activated ?

 

TOPICS
Activation , Creative Cloud , Installation
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correct answers 1 Correct answer

Community Expert , Nov 08, 2019 Nov 08, 2019

This is a public forum, not the link to Adobe support
-other users here can't help with that specific problem
-please click the link below to contact Adobe staff to help
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html

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Community Expert ,
Nov 08, 2019 Nov 08, 2019

This is a public forum, not the link to Adobe support
-other users here can't help with that specific problem
-please click the link below to contact Adobe staff to help
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html

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Explorer ,
Nov 08, 2019 Nov 08, 2019

Thanks, do you have an email to reach them? your link only directs to a non human support area full of easy links.

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LEGEND ,
Nov 08, 2019 Nov 08, 2019
LATEST

There is no email address for Adobe Customer Service. WARNING, SOMEONE MAY PRETEND TO BE ADOBE IN A PRIVATE MESSAGE. If anyone sends a private message with a phone number, email, Skype address or anything else, they are out to scam you. Please report them!

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