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Nach Bestellung "Sie können Ihr Abo in Kürze verwalten"?

New Here ,
Dec 17, 2018 Dec 17, 2018

Hallo,
zum ersten Mal habe ich mir ein Abo bestellt, nun steht dort "Sie können Ihr Abo in Kürze verwalten". Was bedeutet das und wann werde ich meine Produkte nutzen können? Leider habe ich bis jetzt keine Antwort gefunden.

Vielen Dank

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Creative Cloud
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correct answers 1 Correct answer

Community Expert , Dec 17, 2018 Dec 17, 2018

I have read that it will take as much as 24 hours for a purchase to show in your Adobe account after purchase

Does your Cloud subscription properly show on your account page?

https://www.adobe.com/account.html for subscriptions on your Adobe page

If you have more than one email, are you sure you are using the correct Adobe ID?

.

If yes

Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account

-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

...
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Community Expert ,
Dec 17, 2018 Dec 17, 2018

I have read that it will take as much as 24 hours for a purchase to show in your Adobe account after purchase

Does your Cloud subscription properly show on your account page?

https://www.adobe.com/account.html for subscriptions on your Adobe page

If you have more than one email, are you sure you are using the correct Adobe ID?

.

If yes

Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account

-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

.

If no

This is a public forum, not Adobe support... you need Adobe staff to help

Adobe contact information - https://helpx.adobe.com/contact/support.html

Chat/Phone: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

-Select your product and what you need help with

-Click on the blue box "Still need help? Contact us"

Download & Install instructions https://forums.adobe.com/thread/2003339

-Mini-FAQ from staff member Jeff A Wright https://forums.adobe.com/thread/1146459

-Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

-Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

-Membership questions and problems https://forums.adobe.com/thread/1146459

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Community Expert ,
Dec 17, 2018 Dec 17, 2018

Welches Abo hast Du denn gekauft?

ABAMBO | Hard- and Software Engineer | Photographer
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Community Beginner ,
Nov 26, 2023 Nov 26, 2023

Ich habe nach dem Kauf meines Foto Abos auch die Anzeige in meinem Profil. "Sie können Ihr Abo in Kürze verwalten"

Nur warte ich schon 3 Tage. Kann das sein?

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Community Expert ,
Nov 26, 2023 Nov 26, 2023
LATEST

@Thomas33818632c2zt 

 

check your account, https://account.adobe.com

 

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