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camillezohl
Participant
November 8, 2017
Answered

Ne pas renouveler l'abonnement à Creative Cloud

  • November 8, 2017
  • 1 reply
  • 453 views

Bonjour,

je ne souhaite pas renouveler mon abonnement à Creative Cloud. Celui-ci sera renouveler le 8 décembre et je ne trouve aucun lien pour empêcher ce renouvellement.

Comment dois-je m'y prendre ?

Cordialement,

Camille

This topic has been closed for replies.
Correct answer Ned Murphy

When December comes you will need to cancel, though you could cancel now if you can accept the penalty for early cancellation (1/2 the remaining cost - saves you 1/2 a month of cost)

https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Contact Support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it continues to fail try using a different browser.

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-membership_stillNeedHelp

1 reply

Ned Murphy
Ned MurphyCorrect answer
Legend
November 8, 2017

When December comes you will need to cancel, though you could cancel now if you can accept the penalty for early cancellation (1/2 the remaining cost - saves you 1/2 a month of cost)

https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Contact Support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it continues to fail try using a different browser.

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-membership_stillNeedHelp