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Need help installing Adobe CS5 on Windows 10 laptop

New Here ,
Feb 14, 2023 Feb 14, 2023

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I have CS5, which I bought several years ago (on CD). It has been running on Windows 7 just fine, but I recently purchased a Dell Latitude laptop with Windows 10 that doesn't have a CD port. I found links to install CS5 and Adobe Pro on the Adobe site, but my attempts failed. I even had a customer service chat person try to walk me through it and it still didn't work. I was told that Adobe doesn't support CS5 any longer and to consult the Community.

 

Does anybody have any suggestions, or is there a previous post on this that I'm not seeing? 

 

Thank you

Tim

 

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LEGEND ,
Feb 14, 2023 Feb 14, 2023

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What specifically is not working? Are you getting error messages?

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Community Expert ,
Feb 14, 2023 Feb 14, 2023

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Community Expert ,
Feb 14, 2023 Feb 14, 2023

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12 year old versions of Acrobat Pro are out of circulation now & unsupported.  For security reasons, you really need a modern replacement.

 

FREE Acrobat Reader -- view, comment & sign PDF.
https://acrobat.adobe.com/us/en/acrobat/pdf-reader.html

Paid Acrobat Pro -- the complete solution for creating and saving PDF.
https://acrobat.adobe.com/acrobat/acrobat-pro.html

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Feb 14, 2023 Feb 14, 2023

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you need to use the exact version that matches your serial number.

 

the easiest way to do that is to copy your cd to a usb stick (on your win7 computer) and use the usb stick with your new computer.

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