• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Need help installing Adobe CS5 on Windows 10 laptop

New Here ,
Feb 14, 2023 Feb 14, 2023

Copy link to clipboard

Copied

I have CS5, which I bought several years ago (on CD). It has been running on Windows 7 just fine, but I recently purchased a Dell Latitude laptop with Windows 10 that doesn't have a CD port. I found links to install CS5 and Adobe Pro on the Adobe site, but my attempts failed. I even had a customer service chat person try to walk me through it and it still didn't work. I was told that Adobe doesn't support CS5 any longer and to consult the Community.

 

Does anybody have any suggestions, or is there a previous post on this that I'm not seeing? 

 

Thank you

Tim

 

TOPICS
Installation

Views

987

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Feb 14, 2023 Feb 14, 2023

Copy link to clipboard

Copied

What specifically is not working? Are you getting error messages?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 14, 2023 Feb 14, 2023

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 14, 2023 Feb 14, 2023

Copy link to clipboard

Copied

12 year old versions of Acrobat Pro are out of circulation now & unsupported.  For security reasons, you really need a modern replacement.

 

FREE Acrobat Reader -- view, comment & sign PDF.
https://acrobat.adobe.com/us/en/acrobat/pdf-reader.html

Paid Acrobat Pro -- the complete solution for creating and saving PDF.
https://acrobat.adobe.com/acrobat/acrobat-pro.html

 

Nancy O'Shea— Product User, Community Expert & Moderator

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 14, 2023 Feb 14, 2023

Copy link to clipboard

Copied

LATEST

you need to use the exact version that matches your serial number.

 

the easiest way to do that is to copy your cd to a usb stick (on your win7 computer) and use the usb stick with your new computer.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines