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38468499
38468499
Participant
August 16, 2017
Answered

Need Illustrator trial reset

  • August 16, 2017
  • 1 reply
  • 2536 views

I searched the forums. The only answer I found when Illustrator, which I downloaded YESTERDAY, told me my 30 day trial was up (it ran fine yesterday), was to have support reset. Except I can't get any contact information other than "post in the forum", so here I am. Is there contact information I can access? Thanks!

This topic has been closed for replies.
Correct answer kglad

ok, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
August 16, 2017

support can't reset the trial (which is 7days), Understand why Adobe trial software expires or ends early

you can test on another computer.

38468499
38468499Author
Participant
August 16, 2017

Yeah that doesn't help. I downloaded it yesterday, not a week ago, and I can't find a way to contact support so I posted here to ask about contacting support.

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
August 16, 2017

ok, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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