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inkfountain
Inspiring
October 15, 2018
Answered

need new installer for illustrator cs6

  • October 15, 2018
  • 4 replies
  • 4993 views

I have Illustrator CS6 & I need to migrate it to a new computer but I no longer have the install program. What can I do?

    Correct answer inkfountain

    Well, I gave up & just migrated all my programs from my old computer. I was only trying to do that because I didn't want to import the bugs. But I had issues with all the Adobe programs functioning. After migrating everything, I had to enter the serial number for Illustrator CS6, but not for Lightroom or for my CS5 suite, which I thought was odd. Everything seems to function. Thank you all who tried to help!

    4 replies

    inkfountain
    inkfountainAuthorCorrect answer
    Inspiring
    October 16, 2018

    Well, I gave up & just migrated all my programs from my old computer. I was only trying to do that because I didn't want to import the bugs. But I had issues with all the Adobe programs functioning. After migrating everything, I had to enter the serial number for Illustrator CS6, but not for Lightroom or for my CS5 suite, which I thought was odd. Everything seems to function. Thank you all who tried to help!

    Jacob Bugge
    Community Expert
    Community Expert
    October 16, 2018

    inkfountain,

    It often/usually happens that such a migration leaves you with non functioning or only partially functioning applications.

    There may be issues hidden in some corners, and it may be a while before you encounter them (and only if you happen to go into those corners).

    But hopefully, yours is a lucky migration.

    inkfountain
    Inspiring
    October 16, 2018

    Help! I downloaded it as per the instructions, both files, but when I go to open the installer, I get the warning:

    "We've encountered the following issues

    Installer failed to initialize. This could be due to a missing file. Please download Adobe Support Advisor to detect the problem."

    There is no longer any such thing as Adobe Support Advisor. What can I do?

    John Waller
    Community Expert
    Community Expert
    October 16, 2018
    October 15, 2018

    Hi

    You can download it from here, you will of course need your serial number

    Download Adobe Creative Suite 6 applications

    inkfountain
    Inspiring
    October 15, 2018

    Thanks! You're fast! I'll see if I can make that work. I have the serial number for CS6 Illustrator (not the whole suite).

    October 15, 2018

    Just download the Illustrator installer and you should be good to go, just remember to download all the required files, 2 for the MAC or 3 for Windows