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U
UDiego
Participating Frequently
March 14, 2021
Answered

Need new media or download link for CS5.5 Design Premium Windows Educational

  • March 14, 2021
  • 4 replies
  • 1028 views

Hi there

I need to reinstall my CS5.5 Design Premium, but my installation media got damaged.

Where can I download the product or get new media for this version, that would work with my educational key?

I would be ready to buy the media if necessary, of course without re-paying for the licenses.

Thanks for your help!

This topic has been closed for replies.
Correct answer Nancy OShea

Hi again Nancy

Are you really an Adobe Support Staff Member, writing to a customer, that he should be "grateful", if you can't help him? Were you instructed to use this approach towards customers?

Plus, you wrote that this particular piece of software was sold until 2017. This makes 3 or 4 years. I don't understand, why I should be "grateful" for "15 years".

Anyway, it is not a question of counting years. What I unserstood out of this "support" conversation is, that I might get happier with a decent alternative.

Regards


No.  I don't work for Adobe. I'm not even a stock holder.  I'm just a long-time product user like you except that I upgrade my software more frequently because I can't afford not to 😉   

 

Modern Creative Cloud software is better than what you've been using for sure.  And a paid  subscription includes free upgrades to keep up with newer operating systems. 

 

The alternatives are open source and competing products from other software developers like these.

  • PicMonkey (Web, free)
  • Canva (Web, free)
  • Pixlr Editor (Web, free)
  • GIMP (Free, OS X, Windows, Linux)
  • Acorn (OS X, $49.99)
  • Pixelmator (OS X, $29.99)
  • Paint.NET (Windows, free)

 

Whichever you decide, goodbye & best of luck to you.

 

4 replies

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
March 15, 2021
quote

Could I re-install CS5.5 Design Premium from this Upgrade-DVD's


By @UDiego

No. Educational licenses can not be upgraded.

U
UDiegoAuthor
Participating Frequently
March 15, 2021

Thanks.

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
March 15, 2021

Hi @UDiego,

CS5 is discontinued and hasn't been sold since 2017.  Sorry we can't help you replace it.  Even if you could replace your aging 32-bit apps, chances are they would not work as expected on a modern computer with the latest operating systems.

 

As an FYI, some of the apps included in CS5 no longer exist anymore as noted in red below.

  • Adobe® Photoshop®
  • Adobe® Illustrator®
  • Adobe® InDesign®
  • Adobe® Acrobat® 9.3 Professional  Replace with Acrobat Pro DC
  • Adobe® Flash® Catalyst™  Replace with Dreamweaver CC.
  • Adobe® Flash® Professional  Replace with Animate CC.
  • Adobe® Dreamweaver®
  • Adobe® Fireworks®  Replace with Photoshop CC or Illustrator CC.
  • Adobe® Bridge
  • Adobe® Device Central   No replacement.
  • Adobe® Media Encoder
  • Adobe® Extension Manager  Replaced with Adobe Add-ons page.
  • Integrates with Adobe® CS Live Online Services*

https://www.adobe.com/creativecloud/plans.html

 

Hope that helps.

 

Nancy O'Shea— Product User & Community Expert
U
UDiegoAuthor
Participating Frequently
March 15, 2021

Thanks, community, for the answers.

 

Maybe some other community member knows a way for me to recover my installation files?

 

And thanks in particular to @Nancy OShea 

 

However, I must disappoint you, as you might well imagine, the answer does not help. And I am disappointed, too. Let me explain why: I use your software very rarely, as I am not a design teacher, but I use it at some rare occasions to preparae presentations etc. So, this situation does not allow me to upgrade and re-spend money on it all the time. It is not like if I were earning money using it. The new features are certainly fine, but the "old" versions did the job for me until now, so I don't see the need to change.

 

Still hoping some comunity member can give me some hint... Thanks again!

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
March 16, 2021

Hi again Nancy

Are you really an Adobe Support Staff Member, writing to a customer, that he should be "grateful", if you can't help him? Were you instructed to use this approach towards customers?

Plus, you wrote that this particular piece of software was sold until 2017. This makes 3 or 4 years. I don't understand, why I should be "grateful" for "15 years".

Anyway, it is not a question of counting years. What I unserstood out of this "support" conversation is, that I might get happier with a decent alternative.

Regards


No.  I don't work for Adobe. I'm not even a stock holder.  I'm just a long-time product user like you except that I upgrade my software more frequently because I can't afford not to 😉   

 

Modern Creative Cloud software is better than what you've been using for sure.  And a paid  subscription includes free upgrades to keep up with newer operating systems. 

 

The alternatives are open source and competing products from other software developers like these.

  • PicMonkey (Web, free)
  • Canva (Web, free)
  • Pixlr Editor (Web, free)
  • GIMP (Free, OS X, Windows, Linux)
  • Acorn (OS X, $49.99)
  • Pixelmator (OS X, $29.99)
  • Paint.NET (Windows, free)

 

Whichever you decide, goodbye & best of luck to you.

 

Nancy O'Shea— Product User & Community Expert
T
Test Screen Name
Legend
March 14, 2021

There were never replacements for educational versions. 

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
March 14, 2021

Sorry, but it is not available from Adobe.

Perhaps a colleague might have an Educational Version disc that you might borrow.

 

U
UDiegoAuthor
Participating Frequently
March 15, 2021

Hi Bob

Thanks for your answer that contains a potentially useful suggestion.

Unfortunately, as I don't actually work in a designer's environment, there is no colleague who uses the same version as I am.

 

Except for one. But he owns only the Upgrade-DVD's. They require a CS 5.x - Design - package. But I don't know, if I have to have this installed before, or if the upgrade-DVDs would install with my correct CS 5.5 - license number.

 

May I ask you this question: Could I re-install CS5.5 Design Premium from this Upgrade-DVD's, having the correct licence number for my version, but not having actually installed the previous versions on my computer (I had to reset the computer completely).

 

Thanks! Urs

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