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/t5/download-install-discussions/need-to-reload-an-on-line-purchase-of-photoshop/td-p/3819245
Nov 30, 2011
Nov 30, 2011
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I made an on-line purchase of photoshop two days ago but the internet connection broke as it was downloading. i would like to re-load it. I have the order #.....what do I do?
I am now on a good high speed line and can do it tonight.
Thanks
Sven
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1 Correct answer
Adobe Employee
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Nov 30, 2011
Nov 30, 2011
SvenRisom please try the steps below to download your purchased Adobe product.
Log in to your Adobe account to download your software.
- Go to Adobe.com.
- Click Sign In (in the upper right corner).
- Enter your Adobe ID and password, and then click Sign In.
Note: For assistance with your Adobe ID, click Did You Forget Your Adobe ID? or
Need Help Logging In? - Click My Orders and then Order History.
- Locate the order number, and click the Download link in the Downloads column.
- Start the download by doing one o
Adobe Employee
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LATEST
/t5/download-install-discussions/need-to-reload-an-on-line-purchase-of-photoshop/m-p/3819246#M485298
Nov 30, 2011
Nov 30, 2011
Copy link to clipboard
Copied
SvenRisom please try the steps below to download your purchased Adobe product.
Log in to your Adobe account to download your software.
- Go to Adobe.com.
- Click Sign In (in the upper right corner).
- Enter your Adobe ID and password, and then click Sign In.
Note: For assistance with your Adobe ID, click Did You Forget Your Adobe ID? or
Need Help Logging In? - Click My Orders and then Order History.
- Locate the order number, and click the Download link in the Downloads column.
- Start the download by doing one of the following:
- Click Download and follow the onscreen instructions.
- Click Akamai Download Manager and follow the onscreen instructions.
- Click Alternate Download Method, and then click the .7z and .exe files (Windows) or the .dmg file (Mac OS) to download the software to your computer.
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting.
Learn more

