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Participant
March 24, 2020
Answered

New Leica Q2 owner

  • March 24, 2020
  • 1 reply
  • 1500 views

I just treated myself to my first Leica (Q2) it says i get 3 months Adobe Creative Cloud on the leaflet but i can't find anyway to get it. I've registered the camera, downloaded the adobe software, but still don't know how to claim my 3 month membership. Any idea how I claim this?

 

Many thanks,

This topic has been closed for replies.
Correct answer the gardener

Good Morning,

 

After conversations with Adobe reps, the only way i qualified for the free 3 months was by already having a subscription to an Adobe plan. I bought one last night and now have been credited with 90 days free subscription. Perhaps if it was explained a little better that would help. Anyway issue now sorted.

 

Many thanks

1 reply

Jeffrey_A_Wright
Community Manager
Community Manager
March 24, 2020

The Gardner were you given a redemption code when you purchased the camera?  If so, please see https://helpx.adobe.com/download-install/kb/redemption-code-help.html for information on how to redeem the code.

the gardenerAuthorCorrect answer
Participant
March 25, 2020

Good Morning,

 

After conversations with Adobe reps, the only way i qualified for the free 3 months was by already having a subscription to an Adobe plan. I bought one last night and now have been credited with 90 days free subscription. Perhaps if it was explained a little better that would help. Anyway issue now sorted.

 

Many thanks

Jeffrey_A_Wright
Community Manager
Community Manager
March 25, 2020

Excellent, thanks for the update, The Gardner.