new messages pop up warning me to stop and terminate Adobe applications within 5 days.

[Huda5C77]

Dear sirs Adobe support team

Good afternoon

I have joined adobe stock about four years ago as a contributor designer as well as I had free membership of creative cloud, during the last three years I had used an old laptop to finish my designs hardly because of its slowness performance. On the that time my device was equipped with unlicensed illustrator and photoshop apps., and I had many attempts to replace them with new apps from creative cloud but I couldn’t.

 By the way, all the adobe apps in our Yemeni markets are unlicensed.

Generally, by the early of this year 2024, I replaced my old device with new laptop and formatted my old device. I could easily download some apps. but I couldn’t download illustrator and photoshop apps. at that time, I asked your assistance, and I did all steps according to responses and solutions from adobe community, unfortunately all were failed.

Then, I downloaded unlicensed illustrator and photoshop apps. from web.

Right now, every moment new messages pop up warning me to stop and terminate Adobe applications within 5 days.

Really, I am so worried because of my valued files specially in illustrator app.

Hoping to provide me with your precious help.

Thanking you in advance wishing you the very best of business

Kind wishes

Huda Hashim

Contributor designer

[kglad]

<moved from cc desktop bugs>

[kglad]

do you have a current subscription for the apps you want to use?

[Huda5C77]

i have a free membership

[kglad]

then you can't legally use the apps you want to use.

you need a legal subscription.  if adobe doesn't sell to your country directly, you can use klarna or another authorized reseller, https://adobe.my.salesforce-sites.com/PartnerSearch?lang=en

[Huda5C77]

I have a legal membership , but it is free and as i have known before that
who has a free membership , it enables him to download Adobe applications
for free , of course, i myself download other applications from my creative
cloud

[kglad]

there is no free membership that allows you to use (beyond a trial/grace period) the adobe apps you mentioned.

[Peru Bob]

@kglad 

Some Stock contributors are awarded free Creative Cloud memberships:

https://helpx.adobe.com/stock/contributor/help/how-to-redeem-creative-cloud-bonus-code.html

[kglad]

@Peru Bob 

thanks. my error.

[kglad]

@Huda5C77 

contact adobe support.  there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.