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Participant
December 17, 2020
Question

Nic nefunguje

  • December 17, 2020
  • 2 replies
  • 243 views

Předplatila jsem si creativ cloud na rok. Pro jistou a hlavně, abych mohla udělat zápočet z domova. Roční program trval přibližně dva dny. Od té doby mi to píše, že zkušební verze vypršela. To máte nějak krátký roky, ne?  Výsledek? Kapesný na tři měsíce v háji a zápočet nemám. Drahý je to, že by se za ty peníze daly koupit obě ledviny, a ještě to dělá tohle? Fakt děkuju, Edited by Moderator

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2 replies

Just Shoot Me
Legend
December 17, 2020

Where, How, did you buy the One year subscription?

If it was not from Adobe Directly, From the Adobe.com website, or from a Varified Authorized Adobe Reseller then you more than likely paid money for a fake Redemption code of some type from some scammer selling it at a very low price.

 

There has been many post on this forum lately about the same thing.

People buying a supposed One Year subscription which works for 1-5 days then reverts to the Trial mode as the redemption code is counterfeit and or a real one that has been resold over and over.

Community Expert
December 17, 2020

Try the steps mentioned in the following link
https://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html
If it doesn't work, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan