No email, person or live chat to contact to cancel subscription?
Hello everyone, I'd like some help as I would like to cancel my Premiere Pro subscription and get a refund (less than 14 days). Going through the "manage plan" page doesn't work since there's no "cancel plan" link found like it's displayed in Cancel your Creative Cloud membership .
Since my payments are being handled by Digital River I emailed them to request for a cancellation thinking that they could do something about it but no dice as well. I was asked to contact Adobe customer service instead and eventually found this url: Contact Customer Care
Unfortunately there is no actual contact option as the page simply displays this:
"Chat
24 hours a day, 7 days a week"
Without any way to actually chat. There is no telephone number to be found as well.
If it helps, I'm wondering if this is because I live in southeast asia.
Since I have been unsuccessful in finding a way to contact anyone regarding my request, can anyone point me to some source that can help me with my request? I only want the Premiere Pro cancelled, not the other plans.
Thanks a lot everyone.
