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ulf_gee
Participating Frequently
November 5, 2019
Question

No indication of update available for XD

  • November 5, 2019
  • 2 replies
  • 1224 views

For the last updates of Adobe XD I have always had to uninstall and re-install it to get the latest version. It's not that big of a deal and it goes quite fast, but still... why is it like this:

a) Only on this laptop

b) Only for XD? 

 

On my PC back home it works as expected and for all other applications there is this nice little 'update' button. But not for XD. Not on this computer. 

 

Thanks

Ulf

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2 replies

Atul_Saini
Community Manager
Community Manager
November 5, 2019

Hi  Ulf_gee & Nazreen_exe,

 

Sorry that you didn't get the update for XD. Please try the steps mentioned here: - https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html and share the results. 

 

Thanks,

Atul_Saini

 

ulf_gee
ulf_geeAuthor
Participating Frequently
November 5, 2019

Thanks

But firstly I don't see that option when I go to settings > Apps. Secondly, even if I click 'check for updates' all application but XD is marked as there's an update. 

HARSHIKA_VERMA
Community Manager
Community Manager
November 5, 2019

Hi Ulf_gee,

 

This is strange. Would you mind sharing the screenshot so that we can have a visual understanding of the same? Are you able to update XD where it was marked for an update?

 

We have also moved the thread to our Download and Install team for further assistance.

 

Thanks,

Harshika

 

 

Nazreen exe
Participating Frequently
November 5, 2019

Same issue here 😞