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clawbennett
Participating Frequently
August 20, 2018
Answered

No internet, need to update creative cloud apps

  • August 20, 2018
  • 2 replies
  • 2571 views

Here is my situation. I live in very rural America and have no internet access on my iMac which is my workhorse. I am able to connect it with a hotspot to keep my programs licensed without issue.  I have a laptop that I can take to a location for WiFi.

My problem is that the hotspot is NOT suitable for downloading updates and new apps. Where can I find the latest version of the apps that I can download to my laptop and install on my iMac?

Again, not a problem with licensing or any of that. Just need to get my laptop and iMac on the same versions!

Thanks!

This topic has been closed for replies.
Correct answer kglad

Download Creative Cloud apps

2 replies

clawbennett
Participating Frequently
September 9, 2018

I just realized that the actual Adobe Creative Cloud app is not on that list. Where can I get the actual CC app? Each time I am loading my desktop which connects via a hotspot to verify the apps, it wants to download/install the CC App, but fails and now I can't access the app as it's stuck in the install loop.

Thanks!

kglad
Community Expert
Community Expert
September 9, 2018

install the cc desktop app from here https://creative.adobe.com/products/creative-cloud and use it to install your adobe subscription and trial programs.

kglad
Community Expert
Community Expert
September 9, 2018

Tried that. It asks for internet because it can’t connect to the Adobe Servers.


it doesn't make any sense to install the cc app on a non-internet connected computer.  what's the point?

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
August 20, 2018
clawbennett
Participating Frequently
August 20, 2018

I swear I looked everywhere for that list. I am assuming those links are regularly updated to the latest version/build of the app? Thanks!

Jeffrey_A_Wright
Community Manager
Community Manager
August 20, 2018

Yes, Clawbennett, the page referenced by Kglad is periodically updated.  The Adobe Creative Cloud desktop application is designed as a primary means for members to obtain applications and updates.  The installation files at Download Creative Cloud apps  are updated periodically at the discretion of each software engineering team.

We are evaluating other methods of making Creative Cloud applications available.  Please bookmark the document referenced by Kglad as a current workaround for your low-bandwidth situation, Clawbennett.