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no me deja instalar adobe creative cloud me da error 1, como lo soluciono?

New Here ,
May 29, 2014 May 29, 2014

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buenas noches, estoy tratando de instalar adobe creative cloud y me da un error 1, como lo puedo solucionar?

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correct answers 1 Correct answer

Community Expert , Jan 29, 2024 Jan 29, 2024

restore your m2

properly uninstall adobe from your old computer 

migrate your adobe free old computer to your new computer 

properly install adobe onto your m2

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LEGEND ,
May 29, 2014 May 29, 2014

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WIthout proper system info and other technical details nobody can say anything.

Mylenium

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New Here ,
Jan 29, 2024 Jan 29, 2024

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mesmo problema

estou com mac m2 e migrei o meu mac intel para esse.

agora nada da abobe funciona e quando fui reinstalar so recebo esse erro 1

 

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Community Expert ,
Jan 29, 2024 Jan 29, 2024

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Migration does not work, you need to do a fresh install... starting with removing the programs

-https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html to remove programs

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Community Expert ,
Jan 29, 2024 Jan 29, 2024

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restore your m2

properly uninstall adobe from your old computer 

migrate your adobe free old computer to your new computer 

properly install adobe onto your m2

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New Here ,
Jan 29, 2024 Jan 29, 2024

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Many thanks!

Worked perfectly !

Atenciosamente,

<removed-kglad>

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Community Expert ,
Jan 29, 2024 Jan 29, 2024

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you're welcome.

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Community Expert ,
Jan 29, 2024 Jan 29, 2024

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p.s.  don't reply by email or remove your signature before sending.

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