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bstouff
Inspiring
March 24, 2015
Answered

No option to install/delete/update CS6 apps from Application Manager.

  • March 24, 2015
  • 2 replies
  • 340 views

I have a registered copy of CS6 Master Collection installed on my MacBook Pro running OS X Yosemite 10.10.2.  The Application Manager does not show any options for apps excepts for CC and CC 2014 apps.  Is this how it is supposed to be?  My reason for inquiring about this is because I am having issues installing CC 2014 apps and it was suggested by support to uninstall the CS6 apps, install the CC 2014 apps, then reinstall the CS6 apps from the Application Manager.  As of yet, I am not convinced this is a safe move considering the installation issues I have encountered thus far.  I need my CS6 apps for school work (especially Encore). 

This topic has been closed for replies.
Correct answer bstouff

Problem solved thanks to Adobe support staff.  I gave Adobe control of my MacBook Pro running OSX 10.10.2 Yosemite, bit the bullet, and allowed them to delete all Adobe products off of my laptop.  We were able to download and install CC (2014) and CS6 products after with no hang ups.  I did not lose any work and it has been smooth sailing since.  Thanks for all the help.

2 replies

B
bstouffAuthorCorrect answer
Inspiring
April 13, 2015

Problem solved thanks to Adobe support staff.  I gave Adobe control of my MacBook Pro running OSX 10.10.2 Yosemite, bit the bullet, and allowed them to delete all Adobe products off of my laptop.  We were able to download and install CC (2014) and CS6 products after with no hang ups.  I did not lose any work and it has been smooth sailing since.  Thanks for all the help.

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bstouffAuthor
Inspiring
March 24, 2015

Here is a screenshot of my Application Manager and the current version of Creative Cloud.

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bstouffAuthor
Inspiring
March 24, 2015

I did see that there is an option to install Fireworks CS6 through the application manager.  Problem is, it's already installed.

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
March 24, 2015

Bstouff you can find details on how to install and uninstall previous versions of Adobe Creative software including Creative Suite 6 at Help | Download, install, update, or uninstall apps.  If you do not have the option to install Creative Suite 6 under the Previous version option then it may not be included with your membership.  What type of Creative Cloud membership do you have?

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