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Non riesco a installare incopy18.0 sul mac Monterey

New Here ,
Oct 18, 2022 Oct 18, 2022

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Non riesco a installare incopy18.0 sul mac Monterey con versione 12.6. 

Cosa devo fare? 

Grazie 

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Installation

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Community Expert ,
Oct 18, 2022 Oct 18, 2022

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it looks like the computer you're using doesn't meet specs. ie, too little ram.

 

use a different computer or upgrade your current one.

 

specs - https://helpx.adobe.com/creative-cloud/system-requirements.html

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New Here ,
Oct 18, 2022 Oct 18, 2022

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Ho spazio sulla ram. Non è quello il problema 

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Community Expert ,
Oct 18, 2022 Oct 18, 2022

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how much ram do have?

 

and what's the error message say?

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New Here ,
Oct 18, 2022 Oct 18, 2022

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Ho 26,81 GB di ram disponibili 

Errore: Non compatibile.  Allego la foto 

Grazie 

 

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Engaged ,
Oct 19, 2022 Oct 19, 2022

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LATEST

Che computer Apple hai? Ci serve la info esatta sotto l'icona della mela sopra a sinistra > Informazioni su questo Mac

 

Se hai ram a sufficienza hai provato a scaricare l'app dopo un riavvio? Oppure prova ad installarlo sotto un nuovo utente...

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Adobe Employee ,
Oct 19, 2022 Oct 19, 2022

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Hi there,

We appreciate you writing in. Could you share a screenshot of the system specifications for your macOS?

Apple menu>About This Mac

We're here to help.

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Community Expert ,
Oct 19, 2022 Oct 19, 2022

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for others, the first posted error message says:

 

Dev, update the system to install lnCopy. Check the following:
-8 GB of RAM (minimum required)

 

we'll see if that screenshot indicates

 

Processor

  • Multicore Intel processor or Apple silicon/M1.

 

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