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Question

Not able to buy Lightroom CC - wrong region?

Forum|Forum|8 years ago
April 17, 2017
2 replies
1112 views

Hi. I've run the trialversion, but now I'm not able to buy Lightroom CC/Photoshop CC. Err message "not possible to buy in your region = Swaziland". I live in Sweden! I've checked my Adobe account and Sweden is registred as my home country there. If I can't get a solution for this quickly I'll continue using my 'hard version' af Elements 11 instead, and won't bother with Lightroom no more 😞

// Matti

[Moderator note: edited for language on this public forum]

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Community Manager

Community Manager

Hi Mattio71136071,

I see you have an Adobe account under the same Adobe ID as with forums and the account has Swaziland as the registered country.

Please use the links shared above to get information.

You may also Contact Customer Care for help and support.

Feel free to update the thread for any other query.

Community Expert

Community Expert

The country associated with your adobe id must match the store you purchase from and must match the payment address.

change country associated with adobe id - https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

change currency - https://forums.adobe.com/thread/1999694

change store - http://www.adobe.com/store_selector/storeselector.html

change adobe.com website language - https://forums.adobe.com/thread/1999693