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H
hedyeh99
Participant
April 4, 2020
Question

Not able to install Illustrator on macOS.

  • April 4, 2020
  • 1 reply
  • 560 views

I've tried to download illustrator on my Mac. The link given by Adobe did not take me anywhere. The chat team gave me another link, that failed at 0%. I downloaded and redownloaded both links 3 times. Absolutely nobody has been able to help me, and it seems as if nobody wants to help. If this matter does not get resolved, I will be filing a formal complaint.

 

 

{Renamed by MOD}

This topic has been closed for replies.

1 reply

Ashutosh_Mishra
Ashutosh_Mishra
Inspiring
April 6, 2020

Hi there,

 

Sorry to hear about your experience. Would you mind sharing the version of OS?
I'd recommend following the steps provided on help article https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install.html and see if it helps.

 

I am also moving this post to Get Started community for expert help.

 

Regards,

Ashutosh

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