Numéro de série non valide Photoshop et Premiere éléments

Question

Bonjour,après achat auprès d'un vendeur j'ai échangé sur https://redeem.licenses.adobe.com/getserial# le code reçu contre les deux numéros de série. Mais lorsque je veux les saisir dans les applications, Photoshop et Premiere m'indiquent que le numéro de série (fourni par Adobe) n'est pas valide. Que puis-je faire ?Imac Mojave - clavier passé en américain----------Hello,after purchase from a seller I exchanged on https://redeem.licenses.adobe.com/getserial# the code I received for the two serial numbers. But when I want to enter them in the applications, Photoshop and Premiere tell me that the serial number (provided by Adobe) is not valid. What can I do?Imac Mojave - keyboard in american language

Claude5C98 · Accepted Answer

finalement j'ai trouvé la solution dans une autre question de ce forum : c'était un problème de hosts qui bloquait l'accès à Adobe. Problème résolu.

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finally I found the solution in another question of this forum: it was a problem of hosts which blocked the access to Adobe. Problem solved.

kglad · Answer

the serial numbers must match the installation files.  because there are no current serial numbers for those two adobe apps, you're reporting a purchase made years ago and you saved the installation files (and serial numbers).  so, use the saved installation files and serial numbers.

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