Ogiltlig nyckel?

[jkhbkbkjhn]

Jag försöker installera photoshop elements 12 som jag har ett serienummer för på mitt konto på adobe.

Men installationesprogrammet säger att mitt serienummer är ogiltligt...

Vad är det för fel?

[jkhbkbkjhn]

Efter att ha installerat Programmet säger den nu att: "Serienumret du angav har återkallats"... ????

[Ned Murphy]

Can you provide the complete message about the serial number?

[jkhbkbkjhn]

In Swedish: "Serienumret du angav har återkallats. Det går inte att licensiera produkten.Kontakta Kundsupport"

[Ned Murphy]

There is not likely anything anyone in the forums can to do help since the s/n is revoked.  You will have to try to contact Adobe thru chat when they are available... which might be later this evening.

Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

[jkhbkbkjhn]

Why dont they have a "Support-chat or phone" button in the login account area? Adobe sucks! If this problem is not solved within a few minutes, I will go cracked instead. Will not pay for problems!

Thank you for your help anyway.

[Ned Murphy]

Adobe support does not normally work on weekends so you likely have a decision to make very shortly.  I do not see any value in reporting you intend to commit a crime.

[jkhbkbkjhn]

It is a crime to steel money from people and if I buy a software that I cant use, thats stealing in my book!

[jkhbkbkjhn]

I really hate adobe now, so many problems with registration and a forum full of problems. They take your money and then dont give a shit if things works or not! Idiots

[jkhbkbkjhn]

I will not go cracked because cracked programs sucks as well. But Adobe sucks and thats makes me angry because some idiots woorship adobe like it was the best thing ever to pay and not get what you pay for!

[Ned Murphy]

Adobe stole nothing from you.  They provide the option to try before you buy, did you pursue that or did you just buy without knowing if it would work for you?...  Adobe also allows orders to be returned or cancelled.

see Return, cancel, or exchange an Adobe order -

http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

Choosing to steal as a solution does not make much sense.  I will not discuss this further with you... you choose your own path in life.

[jkhbkbkjhn]

Jerk! Now the support is finally online but something is wrong. I just reinstalled my computer and photoshop wount work with the serial I have. Go jerk off to your digital babes or somthing.

[Pattie-F]

We apologize for your frustration with this situation. When you contacted our support team did you receive a case number we can look up to see what is going on?

Pattie