P71 error

[Jan Thomassen]

Hi,

I just received a "P71 error", containing this message: "Installation failed
This application cannot be run from a network drive. Copy the application to a local folder and restart the application."

So I created a folder on my desktop.

However I get the same error message. 

Can anyone help me?

Thanks for your help!

Melanie

[DeanUtian]

Hi Melanie,

Did this message appear when trying to install the Creative Cloud app? From the message, it sounds like you should copy/move the installer to your local hard drive - like your desktop, and the run it from there.

[Jan Thomassen]

Hi Dean,

It indeed appeared when I was trying to install it.

But I received the message that my download couldn't be succeeded. That's why I tried moving the set-up to my desktop.

[AxelMatt]

Please take a look here:

https://community.adobe.com/t5/download-install/error-71-cannot-install-creativecloudset-up-exe-as-i...

[Jan Thomassen]

Hi Axel, thanks but I don't seem to find the solution. My error code doesn't show when I look it up and the proper installation always givese me the error message.