P71 error

Forum|Forum|5 years ago
September 1, 2020
2 replies
586 views

Hi,

I just received a "P71 error", containing this message: "Installation failed
This application cannot be run from a network drive. Copy the application to a local folder and restart the application."

So I created a folder on my desktop.

However I get the same error message.

Can anyone help me?

Thanks for your help!

Melanie

This topic has been closed for replies.

AxelMatt

Community Expert

Please take a look here:

https://community.adobe.com/t5/download-install/error-71-cannot-install-creativecloudset-up-exe-as-it-cannot-be-run-from-a-network-drive/td-p/6993425?page=1

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo

J

Jan ThomassenAuthor

Participant

Hi Axel, thanks but I don't seem to find the solution. My error code doesn't show when I look it up and the proper installation always givese me the error message.

D

DeanUtian

Community Expert

Hi Melanie,

Did this message appear when trying to install the Creative Cloud app? From the message, it sounds like you should copy/move the installer to your local hard drive - like your desktop, and the run it from there.

J

Jan ThomassenAuthor

Participant

Hi Dean,

It indeed appeared when I was trying to install it.

But I received the message that my download couldn't be succeeded. That's why I tried moving the set-up to my desktop.

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