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Partial Deletion of Pre-Installed Creative Cloud from New Mac Studio M1 Ultra

Explorer ,
Nov 19, 2022 Nov 19, 2022

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The title says it all. I'm new to Apple computers. Since 1999 I've been building and overclocking PC's. Now I bought a Mac because of photography, Lightroom and Windows 11. I didn't know Creative Cloud was a crucial program for this Mac machine. I thought it was an unnecessary, watered down version of Adobe Creative Cloud. Then I read somewhere, after I partially deleted the program, that it is an essential part of Ventura. That's when I said, "Uh oh!" I contacted Apple support this morning and they suggested that I contact the developer to determine if the part of the program that is still on the machine is enough to function without a problem. I didn't backup the machine using TimeMachine because I didn't know about it. I saw it in settings and overlooked it. After the incident, I searched online for the description of the program. Too late! Now I've learned an important lesson about Mac OS. What can I do to restore this, if necessary?

 

Attached first image displays the machine information. The second image is a screenshot of the result of a search for Creative Cloud. The items displayed are what's left of Creative Cloud. Thank you for the help I receive here. I hope you all remain safe, healthy and covid-19 free.Screenshot 2022-11-19 at 8.14.19 AM.pngScreenshot 2022-11-19 at 8.10.58 AM.png

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Community Expert ,
Nov 19, 2022 Nov 19, 2022

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adobe cc is not critical to ventura. it's not even related to ventura.  ie, remove all you want, but do it correctly:



uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...

clean your computer of cc files per http://www.adobe.com/support/contact/

 

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Explorer ,
Nov 19, 2022 Nov 19, 2022

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Great! Thank you for that kglad. I thought I really screwed up. I'll follow your instructions to the letter.

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Community Expert ,
Nov 19, 2022 Nov 19, 2022

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you're welcome.

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LEGEND ,
Nov 19, 2022 Nov 19, 2022

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Creative Cloud is nothing to do with Apple, and they don't put it on your Mac. But it is a vital part of The infrastructure for installing and running Adobe's subscription apps like Lightroom. Leave it be unless you want rid of the apps. 

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Explorer ,
Nov 19, 2022 Nov 19, 2022

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Thank you Test Screen Name. I understand. You can be sure I'm relieved. Apple support should have informed of that. 

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LEGEND ,
Nov 19, 2022 Nov 19, 2022

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You can't expect Apple to know about other developers apps. They suggested you contact the developer, and that reponse seems perfect. 

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Explorer ,
Nov 19, 2022 Nov 19, 2022

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Understood

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Community Expert ,
Nov 20, 2022 Nov 20, 2022

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If you're more comfortable on a PC, I question why you thought you need a Mac to do photo editing.  

 

Current Creative Cloud apps work on Windows PCs with the latest updates. Just make sure your computer meets the minimum CPU & GPU requirements.

  • Windows 11 (64-bit), Windows 10 versions 21H2, 21H1, 20H2, (LTSB branches are not supported;)
  • macOS 12 (Monterey), macOS 11 (Big Sur), macOS 10.16 or 10.15 (Catalina).

- https://helpx.adobe.com/creative-cloud/system-requirements.html
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

 

Nancy O'Shea— Product User, Community Expert & Moderator

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