pausing your 12-month plan + student discount

Forum|Forum|8 years ago
July 29, 2017
1 reply
2000 views

Hi!

I have a question regarding pausing my plan (Creative Cloud Student and Teacher edition) - I signed up for 12 months, and have used 8 of these months so far. Is it possible to pause my plan now, and resume it (with 4 remaining months) at a later time, for example in a couple of months? I have limited access to my computer at the moment, and I don't want to waste money paying for something I cannot take fully advantage of.

Also, what will happen when my current 12-month contract is over? Do I automatically sign up for another 12 months (unless I notify you that I want to quit it), or do I have to extend the plan myself? And if I extend the plan, can I still use my student discount, or do I have to pay full price (in other words, for how many months can I use my student discount?)

Thank you!

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Correct answer John T Smith

As far as I know, there is no way to pause and resume a plan

Also as far as I know, your plan will renew (you should receive an email notice) unless you specifically cancel

To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

-or reply #1 in https://forums.adobe.com/thread/2023066 - includes Mon-Fri Chat link

John T Smith

Correct answer

Community Expert

As far as I know, there is no way to pause and resume a plan

Also as far as I know, your plan will renew (you should receive an email notice) unless you specifically cancel

To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

-or reply #1 in https://forums.adobe.com/thread/2023066 - includes Mon-Fri Chat link

A

alexandran22785188Author

Participant

Thank you for your answer!

If I do not cancel my subscription, will I countine paying the same price as I do right now (a discounted studen price) year after year or will I start paying the original price after one year with discounts? My plan is the Creative Cloud Student and Teacher edition (yearly)‎. I don't understand if the "yearly"- part means that I can only have the discount for a year, or if it only means that I "tie" myself to the contract for one year (during which I can cancel it, but then I have to pay a fee).