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정운이34654267
Participant
October 9, 2019
Question

Payment receipt inquiry

  • October 9, 2019
  • 4 replies
  • 424 views

Please look at the attached photos. I'm a client of Adobe. I was charged an unexpected amount for the date shown in the picture. I need an explanation of this amount and I want to cancel my subscription now. I want a refund if possible. Thanks.

    This topic has been closed for replies.

    4 replies

    Ani*Adobe
    Community Manager
    Ani*AdobeCommunity Manager
    Community Manager
    October 9, 2019

    Hi there,

     

    I could locate an order for Adobe Photoshop CC subscription under your account. Please contact our customer care https://helpx.adobe.com/contact.html for any questions regarding your subscription.

     

    ^Ani

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    October 9, 2019

    Contact customer service! We can't help you here.

     

    https://helpx.adobe.com/contact.html

    ABAMBO | Hard- and Software Engineer | Photographer
    T
    Test Screen Name
    Legend
    October 9, 2019

    This is a public forum, not Adobe Customer Service. You need to contact Adobe. Did you really want to share your account details with everyone on the internet?

    A
    Anonymous
    October 9, 2019

    Moving to the appropriate forum from Photoshop

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