Payment received but does not show up in my orders

[amandag56093961]

I put in all of my information and paid for an annual subscription to the Adobe Creative Cloud as a student and I received an email with the order number confirming they received my payment but my subscription does not show up in my orders or anywhere on my account.

[Bani Verma]

Hi,

Please provide your Adobe id ( email used while subscribing) in a personal message i will check and let you know the details about the purchase.

Regards,

Bani.

[joyb59430292]

Sure!  It's <Removed by Moderator>

[Curtman1]

<Removed by Moderator>

It keeps telling me that my trial is over and I need to order, but I already did order and paid $199 for it.