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judykimm
Participant
May 8, 2017
Answered

Permanently delete adobe account

  • May 8, 2017
  • 2 replies
  • 2777 views

Anyone know how to delete adobe account permanently? I asked adobe but they still haven't gotten back to me.

It's a little annoying you can't unsubscribe.

This topic has been closed for replies.
Correct answer Nancy OShea

Are you asking how to cancel your membership or subscription?  If so, you need to log-in to your Account with your Adobe ID and password using a browser that accepts cookies and does not have script blockers enabled.

Refer to this link:

Return, cancel, or exchange an Adobe order

NOTE:  Early cancellation of an annual Creative Cloud subscription will result in a penalty fee (50% of your remaining balance).

Nancy

2 replies

Kanikas
Community Manager
KanikasCommunity Manager
Community Manager
May 9, 2017

Hi Judy,

In addition to information shared above, you may also Contact support: https://helpx.adobe.com/contact.html.

Feel free to update the thread for any other query.

Regards

Kanika

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
May 8, 2017

Are you asking how to cancel your membership or subscription?  If so, you need to log-in to your Account with your Adobe ID and password using a browser that accepts cookies and does not have script blockers enabled.

Refer to this link:

Return, cancel, or exchange an Adobe order

NOTE:  Early cancellation of an annual Creative Cloud subscription will result in a penalty fee (50% of your remaining balance).

Nancy

Nancy O'Shea— Product User & Community Expert
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