Phishing from fake Adobe Rep?

Question

After posting a problem of swapping software platform, I was contacted by "Adobe Tina Piana" via message. She asked me to provide Skype account which I did. And then someone with Skype ID "adobesystems_24x7" contacted me and ask for my Adobe account ID AND password. Seriously? My password? After failed attempt of getting my password, a case number was threw to me. Although the "Adobe Help and Support" said a level 2 would be contact through email, I feel this is a phishing scam.

I don't know if anyone here has encountered such issue, but just want to bring it out to share in the forum.

Bani Verma · Accepted Answer

Z2P thanks for update, I have reviewed the thread you have shared and yes CS6 is the last version that can be swapped for platform change.

You can upgrade to Creative Cloud and have access to all the latest versions of the apps and features.

See: Creative Cloud pricing and membership plans | Adobe Creative Cloud.

Hope this helps.

Bani Verma · Answer

Hi Z2P,Thank you for reporting this here, please do not share any of your personal information with them.This is not from Adobe, we also have a notification about the same on our home page of Downloading, Installing, Setting Up​ community. See the screen shot below:Is your issue for which you initially contacted us resolved ? If not can you share the case number or your Adobe ID (email address) with us, we can look in to and help.Awaiting your response.

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